Michael Pick is a seasoned professional with over 20 years of advanced project management experience, currently serving as the ServiceNow Agile Delivery Lead and SCRUM Product Owner at TD Bank. They have a strong background in IT infrastructure within the financial industry and extensive expertise in ServiceNow implementations, Agile project delivery, and ITIL V4 methodologies. Michael previously held project management roles at RBC Capital Markets and RBC, overseeing both infrastructure and application development projects. They hold several educational credentials from Sheridan College, including a Graduate Certificate in Telecommunications Management and an Associate’s Degree in Communication, Journalism, and Related Programs.
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