Anders Hedrup

Anders Hedrup is an experienced operations manager currently serving at TDC Erhverv as a 2nd line Operation Manager for UC Cloud and AI Operation since January 2022, overseeing platforms such as Scale, Teams, Puzzel, and Zylinc. In addition to this role, Anders has been a Chapter Lead at TDC since March 2017, responsible for a business support team of approximately 20 members, managing both 1st and 2nd line support and frontline support for enterprise customers on the Scale platform. Prior to these positions, Anders was a Team Manager at Sitel from January 2015 to February 2017, where responsibilities included managing a team of around 20 employees focusing on business support.