Ericson Junior

Team Lead

Ericson Junior has diverse experience in customer service, programming, and digital marketing. Beginning as a Barista at Limkokwing Wings Coffee in 2017, Ericson facilitated customer purchases and maintained stock levels. A programming internship at PT. Loyalty Program Indonesia followed, where Ericson developed software for a point program and received web design training. At TDCX from 2020 to 2021, Ericson advanced to roles including Customer Experience Specialist for a gaming account, Team Lead, Crisis Management Specialist, and Subject Matter Expert. A brief stint as a Digital Marketing Executive at PT. ADDAHOME CONCEPT involved online purchase monitoring and content updating. Additionally, Ericson interned at Maulidan Games, focusing on testing digital art assets. Educational background includes a Bachelor of Science in Computer Games and Programming Skills from Limkokwing University and a Master’s degree in International Business Management with Marketing from Heriot-Watt University.

Location

Petaling Jaya, Malaysia

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