Ilynne Cepe has over seven years of experience in the customer service and fraud analysis sectors. At TDCX, Ilynne served as a Senior Fraud Analyst and a Subject Matter Expert from June 2021 to June 2025, demonstrating expertise in fraud detection and management. Prior to this role, Ilynne worked at Teleperformance as a Customer Service Representative from November 2017 to April 2021. Ilynne holds a Bachelor of Business Administration in Accounting and Business/Management from the University of Cebu, earned between 2013 and 2017.
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