Jeff Lim possesses a diverse professional background with experience in customer service, operations, and risk management across multiple industries. Notable positions include Reservations Agent and System Analyst at Jetstar Airways, Senior Subject Matter Expert in Dispute Resolution at PayPal, and Senior Fraud & Risk Specialist at TDCX. Jeff has demonstrated expertise in handling escalations, coaching teams to meet performance goals, and managing production floors efficiently. Additionally, a freelance photography venture exemplifies Jeff's creative skills, complemented by a double diploma in Hospitality and Tourism Management from Reliance College.
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