Jonas Palmos is currently a Senior Operations Manager at TDCX, where they oversee site operations and employee management. Previously, Jonas served as an Operations Manager at EXL, managing logistics services and leading projects aimed at efficiency and customer satisfaction. They also held a Senior Manager position at IONOS and were a Team Leader at TeleTech Philippines. Jonas holds a degree in Marketing from Jose Rizal University and has received training and certification in Lean Methodologies and Six Sigma Green Belt. With nearly a decade of experience in operations management, Jonas is dedicated to striving for excellence in their work.
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