Patrick Leo is a Global L&D Manager and Sales Trainer based in Kuala Lumpur, Malaysia, with extensive experience in the BPO, banking, and HR shared services industries. They have a demonstrated history of delivering training for customer service, sales, digital marketing, and quality assurance. Patrick began their professional career in Manila, Philippines, and has held various roles including Senior Learning & Development Lead at TDCX and Training & Quality Manager at Conduent. They are skilled in both face-to-face and virtual training environments, specializing in enhancing employee skills and driving performance.
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