Sheera D. has extensive experience in technical support and operations management, serving in various roles across multiple companies. At Concentrix, from May 2018 to May 2021, Sheera held the position of Team Lead after previously functioning as a Technical Support Specialist. Prior experience includes roles as Technical Support Specialist and Operations Manager at Sitel Philippines from September 2012 to February 2014 and multiple positions at Convergys Philippines from February 2014 to June 2017, including Technical Support Specialist and Workforce Specialist. Earlier in the career, Sheera worked as a Technical Specialist at TeleTech Philippines from August 2009 to February 2012. Presently, Sheera is an Operations Manager II at TDCX since April 2025. Educational background includes a degree from the National College of Business and Arts, completed between 2004 and 2009.
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