Sukhdeep Kaur

Sukhdeep Kaur is an experienced education and content specialist with a Bachelor of Education in Teaching English as a Second Language and a Diploma in the same field, both from Management and Science University. From January 2014 to January 2018, Sukhdeep served as an English Teacher at Pusat Tuisyen Formula, where lesson presentation and class management were key responsibilities. Following this, Sukhdeep worked at Shell Business Service Centre as a Customer Operations Specialist from July 2018 to October 2020, handling customer inquiries and disputes. At ByteDance, from June 2021 to January 2024, Sukhdeep excelled as a Senior Content Moderator, ensuring content quality and managing user complaints while training a team of 20. Currently, Sukhdeep holds the position of Learning and Development Specialist at TDCX, responsible for developing training programs and evaluating their effectiveness.