Thy Kim is an Operations Manager at TDCX, bringing over 10 years of leadership experience in the BPO and customer care sector. They previously held roles such as Customer Care Team Leader at CADCOMMS and Operations Manager at Cafe Bus. Thy's dedication to people development and sustainability, combined with their multilingual communication skills, has driven business excellence in global contexts. They earned a Master of Business Administration in International Business from Panyapiwat Institute of Management in 2023 and a Bachelor of Arts in English Language and Literature from Ramkhamhaeng University in 2007.
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