Udaya Kumar

Udaya Kumar has extensive experience in customer service and team leadership, serving as Acting Senior Team Leader, Customer Service Team Lead, and Subject Matter Expert at TDCX from June 2017 to the present. Prior to TDCX, Udaya worked at SRG Asia Pacific Sdn Bhd as a Customer Service Professional for three years and held a customer service position at Scicom (MSC) Bhd. Udaya also has experience as a Recovery Officer at J G Direct, where responsibilities included following up with customers on payments related to RHB Bank collections. Early career experience includes a role as a Production Assistant at Team Bio Medic. Udaya holds a Diploma in Security Management with a focus on Computer and Information Systems Security/Information Assurance from Saito College, completed between 2012 and 2014.