Hsin Y.

Hsin Y. has extensive experience in global customer experience and support, currently serving in a leadership role at TE Connectivity since February 2020. Previously, Hsin Y. held various positions at Emerson Automation Solutions, including Director of Global Customer Care and Director of Customer Care, where responsibilities encompassed developing customer care standards and managing operations for a leading flow measurement instrumentation manufacturer. Earlier career roles include Sr. Performance Lead at OnStar/General Motors and Service Delivery Manager at Microsoft, overseeing multiple call center operations in the Philippines and China. Hsin Y. also served as Operations Director at Sykes and holds an Executive MBA from the University of Colorado and a BS in Psychology from Ateneo de Manila University.