Jolene Thomas possesses extensive experience in desktop support and technical assistance across multiple organizations. Since June 2014, Jolene has been providing desktop and phone support for over 200 employees at TE Connectivity. Prior experience includes roles at FireEye, where specific contributions are not detailed, and a significant tenure at NATIONAL SEMICONDUCTOR/Texas Instruments, where support was provided to over 8,000 employees, including responsibilities for user setup, system patching, and general hardware/software support. Additionally, Jolene played a crucial role at ALTEON WEBSYSTEM / NORTEL, enhancing user capabilities and improving technical support processes. Early career achievements include establishing a helpdesk vision at CAMBER COMPANIES and providing critical support to over 1,000 employees at VALLEY TRANSPORTATION ASSOCIATION. Educational background includes training at Computer Training Academy, DeAnza College, and Evergreen College.
This person is not in any teams
This person is not in any offices