Simonetta Martelli

Simonetta Martelli is an experienced professional with a strong background in sales operations and customer care. Currently serving as a Sales OPS Analyst at TE Connectivity since August 2016, Simonetta specializes in crisis management and collaboration with various departments to drive production according to customer needs. Previous roles include Customer Care Professional at National Pen Europe, where Simonetta supported customer service representatives and identified new sales opportunities, and Policy Manager at Groupama, focusing on risk management and customer sales. Additional experience encompasses roles in client service management and administrative duties at organizations such as La Calderona Spa Sport & Club Resort and Ciudad de las Artes y las Ciencias. Simonetta holds a Master’s Degree in Psychological Sciences and Techniques of Interpersonal Relationships and Social Organisations from Universidad Nacional de Educación a Distancia (U.N.E.D.), obtained between 2000 and 2003.