Waleed Emam is currently the Problem Management & Service Optimization Unit Manager at TE Data, a position held since 2018. Previously, Waleed served in various roles at TEData from 2012 to 2018, including the Enterprise Service Optimization Section Head and Senior Engineer for Enterprise Technical Support. With expertise in ITIL, PMP, and Six Sigma, Waleed has contributed significantly to service operations and optimization within the organization.
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