Teachable
Zach McCall is a seasoned professional in customer success management with a diverse background in building and maintaining relationships with high-profile clients. Currently serving as the Manager of Customer Success at Teachable since July 2024, Zach previously held roles such as Customer Success Team Lead at Gable and Senior Enterprise Customer Success Manager at Bizzabo, where responsibilities included managing significant annual recurring revenue and supporting large accounts like Salesforce and Netflix. Notable accomplishments encompass proactive retention strategies during the Covid-19 pandemic, ensuring over 95% gross revenue retention. Zach also led customer success efforts at Wonder, managing a $2.3M book of business that included major companies such as AirBnB, Samsung, and Google. Zach holds a Bachelor's Degree in Chemical Engineering from The University of Alabama and completed high school at the Alabama School of Math and Science.
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