Swati Sinha.

Swati Sinha is an experienced professional in customer success and education management, currently serving as Team Lead - Customer Success at Teachmint since July 2022. Swati has held various roles, including Product Specialist Level 2 and Support Consultant, where responsibilities encompassed data setup, customer onboarding, and managing escalated customer communications. Prior experience includes working as an Academic Specialist at BYJU'S, providing online instruction and solutions for students in grades 4 to 10, and as an Analyst at Transjovan Capital Advisors LLP, focusing on customer feedback analysis. Additional roles include Editorial Intern at The ICFAI University and Digital Sales at Shriram Life Insurance. Swati holds an MBA in Finance and Financial Management Services from The ICFAI University and a BBA in Business Administration and Management from Magadh University.