Sumit Agarwal is an accomplished IT professional with over 20 years of experience, currently serving as the Head of End User Services & Service Management at Team Global Express. Sumit previously held critical roles including Service Delivery Manager at T-Systems ICT India Pvt. Ltd., where they established a 24/7 operations center, and R&D Project Leader at Philips, leading project management for healthcare IT products. Sumit's early career includes significant positions at IBM, Infosys Technologies Ltd., and Satyam, demonstrating a strong background in SAP and service management. Sumit holds a Bachelor of Engineering in Computer Science from 2004.
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