Melanie Wimer is an experienced professional in customer success and account management, currently serving as Manager - Customer Success and Account Management Team Lead at TEAM Software since June 2015. In this role, Melanie focuses on building and maintaining relationships with clients, understanding their business needs, and demonstrating how TEAM's solutions can provide benefits, while also assisting in achieving revenue goals. Previously, at ProfitStars from May 2006 to June 2015, Melanie held multiple positions including Account Manager and Product Marketing Specialist, where responsibilities included supporting a sales team, managing client relations, and serving as a product expert. Melanie's career began at Fiserv, where roles ranged from Client Service Analyst to Installer/Trainer. Melanie holds a Bachelor of Science degree in Business Administration from Concordia University, Nebraska.
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