Mercedes Cruz serves as the Chief Operations & Creative Officer at Insuring Impact, Inc. since September 2020, focusing on innovative insurance solutions. In addition, since November 2017, Mercedes has held the position of Creative Director at Immerse Inc., a digital marketing agency providing comprehensive services to enhance business marketing efforts. Previous experience includes serving as a Police Explorer Adult Advisor for the Milpitas Police Department from October 2010 to October 2019, where support was provided for youth exploring law enforcement careers, and as a Training Coordinator at Tesla from December 2013 to May 2016, contributing to training initiatives for sustainable energy projects. Earlier, Mercedes worked as the Lead Activities Coordinator for Learning for Life from October 2012 to May 2013, facilitating character development programs. Education was obtained from California State University - East Bay, earning a Bachelor of Science in Criminal Justice/Law Enforcement Administration.
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