Edwin Rivera

Edwin Rivera is a skilled Remote Service Engineer specializing in Apple products at TeamLogicIT since April 2022, following an extensive career at Apple from October 2011 to April 2022, where roles included Lead Genius, Mac Genius, Genius, and Genius Administrator, focusing on customer trust and technical problem resolution. Prior experience includes managing operations and staff at Johnny Rockets from March 2009 to September 2011, and serving as a Client Service Coordinator at Banfield Pet Hospital from February 2007 to June 2009, facilitating communication between clients and veterinary professionals. Edwin holds educational credentials from Miami Dade College for the period of 2008 to 2009.