Peter Eck is a seasoned support engineer with a robust background in technical support and client management. Currently employed at TeamSnap, Peter has prior experience as a Senior Technical Support Analyst at GoHealth, where notable achievements include managing over 2,300 ticket resolutions, contributing to code quality through pull request reviews, and automating processes to enhance team efficiency. Peter's technical expertise is complemented by roles at PowerReviews, where over 1,750 client tickets were managed, and at DSplus, as an Account Executive, driving client email marketing campaigns. With a Master’s degree in Computer Software Engineering from DePaul University, alongside a Bachelor's degree in Business Administration with a focus on Economics and Marketing from Marquette University, Peter combines technical proficiency with strong analytical and client relationship skills.
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