Ron Basu

Ron Basu is a seasoned professional with extensive expertise in change management, analytics, and customer service. Currently serving as a Senior Consultant at Sparq, Ron focuses on designing and implementing strategies for seamless organizational transformations. Between 2020 and 2023, they held the position of Associate Director at AIG Retirement Services, where they successfully led the Customer Enablement Program and launched innovative digital solutions. Earlier in their career, Ron managed operations and analytics teams at VALIC and AIG, enhancing process efficiency and driving customer success through data-driven insights. Ron is pursuing a Bachelor of Science in Psychology at the University of Illinois at Urbana-Champaign.