Joyce D.

Joyce D. has a diverse work experience spanning multiple companies and roles. Joyce worked at Tebra as a Senior Technical Writer since July 2023, and prior to that, they served as a Technical Writer from June 2022 to July 2023.

Before joining Tebra, Joyce worked at Kareo for a significant period, starting as a Customer Service Technical Representative from May 2013 to May 2014. Joyce then became a Customer Experience Lead from May 2014 to March 2016 and later transitioned into the role of Quality Analyst from March 2016 to June 2022.

Additionally, Joyce also gained valuable experience working at Apple Retail, where they served as a Specialist from November 2007 to September 2009 and then took on the role of Genius Admin from September 2009 to May 2013.

Throughout their career, Joyce has showcased their expertise in technical writing and customer service, utilizing their skills in various positions to contribute to their employers' success.

Joyce D. has a Bachelor of Arts (BA) degree in Psychology from California State University, Long Beach. Joyce also holds a Certification in Technical Writing from California State University-Dominguez Hills. In addition, Joyce D. has an Associate of Arts (AA) degree in General Studies from Orange Coast College. Additionally, they have obtained the Google Analytics Individual Qualification from Google in May 2022 and a Technical Writing certification from California State University-Dominguez Hills in June 2020.