Alan Lam

Alan Lam has extensive experience in IT and cloud services, currently serving as a Cloud Services Engineer at Tecala Group since September 2016, after holding the position of Level 2 Technical Support Engineer. Prior roles include Helpdesk Coordinator and Helpdesk Analyst at Computergate Australia, and System Administrator at E-Flo Computers, demonstrating a strong background in desktop support, system administration, and network administration. Earlier experience includes an IT Consultant role with CB Commercial Plumbing and IT Help Desk Analyst at Blake Dawson, where responsibilities included troubleshooting and system management. Additionally, Alan has foundational experience in sales and customer service from positions at David Jones and Toys R Us. Alan holds a Bachelor of Science in Information Technology from the University of Technology Sydney and a Prince2 Practitioner certification in Project Management from PM-Partners.