Giovanni Sais currently serves as the Head Product Support Liquid Handling and Head of Application Support Biopharma at Tecan, a role held since November 2011. Responsibilities include providing global 2nd level support to end customers and OEM partners, developing customer service strategies, monitoring product quality, and conducting training courses. Previously, Giovanni worked as an Associate Scientist and Laboratory Automation Specialist at Tecan, focusing on application support and training. Academic qualifications include a Ph.D. in Biology with a specialization in Cancer Immunotherapy from the University of Zurich, along with an MSc in Molecular Biology and a BSc in Biology from the University of Basel. Giovanni's early research experience includes positions at the University of Hawaii Cancer Center and University Hospital Zürich, focusing on immunotherapy and cancer genetics.
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