Sandra Bauer is an accomplished customer solutions leader with over 15 years of experience in customer support, including more than 5 years in leadership roles within the biotech and life sciences sectors. Currently, Sandra serves as an Independent Customer Support & Solutions Consultant and Applications Team Leader in the UK, while also leading novaCX Ltd as the Founder and CEO. Previously, Sandra held significant positions at Bionano, where they successfully grew the EMEA Customer Solutions team and implemented innovative support strategies. With a strong foundation in technical support and a keen interest in genomics, proteomics, and cell biology, Sandra continuously seeks opportunities to enhance their leadership and technical expertise.
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