Steven O’Neill

Steven O’Neill is an experienced Service Leader in the biotechnology research sector, currently managing the UK service operations at Tecan. They focus on optimising service quality and enhancing customer satisfaction while overseeing the performance of their service engineering team. Previously, O’Neill held leadership roles at ZEISS Group, managing advanced metrology systems and ensuring efficient service delivery. They possess a robust background stemming from a 15-year tenure in the Royal Navy, where they honed their engineering leadership and technical problem-solving skills on complex systems like the Eurofighter Typhoon. O’Neill is committed to continuous improvement and fostering high-performing teams that drive sustainable business growth.