Wendy Oakes is an experienced customer service professional with a strong background in healthcare and project management. Currently serving as a Customer Service Coordinator at Tecan since April 2021, Wendy previously held the position of Customer Service Representative, Surgical at Bioventus, where responsibilities included resolving account issues and processing orders for orthobiologic products. Wendy's extensive experience also includes roles at Ashfield as a Healthcare Communicator and at GlaxoSmithKline, where positions ranged from Medical Services Project Manager to Customer Response Center Representative II, focusing on operational management, staff training, and compliance in clinical research. Wendy holds a Bachelor of Arts in Anthropology from the University of North Carolina at Chapel Hill.
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