Kerry Macfie is an accomplished Client Success Manager with extensive experience leading customer success teams and managing client relationships across various industries. Currently employed at TecEx since June 2025, Kerry previously held positions as Customer Success and Projects Lead at Superhuman Sales and Head of Customer Success at FueltoFly, where notable achievements included reducing customer churn by 50% within one quarter. Prior roles include Account Manager at Vox Telecom, where management of over 100 SMB clients was overseen, and Senior Account Manager at TecEx, managing significant accounts such as Oracle and Cloudflare. Kerry's career began with roles in sales and editorial, complemented by a Bachelor of Arts in Corporate Communication from IIE Varsity College.
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