Tech Impact
Justin Calabrese is an experienced IT professional currently serving as a Tier 2 Network Engineer at Tech Impact since November 2016, where responsibilities include managing a team of Tier 1 technicians, providing remote and onsite support to clients, and delivering documentation to enhance issue resolution. Previously, Justin excelled as a Tier 1 Service Desk Engineer, significantly improving client satisfaction and earning a "Tech of The Year" award. Prior experience includes baking at Viso's Authentic Italian Desserts, where skills in pastry creation and employee training were developed, and an internship as an Electrician at the Free Library of Philadelphia Foundation, assisting in electrical system maintenance. Justin's educational background includes certifications in Information Technology and ongoing studies at the Community College of Philadelphia.