Kyle Johnson is an experienced IT professional currently serving as a Service Desk Engineer at Tech Impact since March 2018. Previously, Kyle worked as a NOC Analyst at Barclaycard, responding to incidents and performance alerts, and as a Customer Account Executive in Technical Support at Comcast Business, focusing on customer inquiries. Earlier experience includes a role as a Customer Service/Sales Agent at Enterprise Holdings, where customer service excellence was emphasized. Kyle's tech foundation was further developed during an internship at Accenture, alongside completing relevant coursework and earning an A+ certification through NPower PA. Academic credentials include studies at East Stroudsburg University of Pennsylvania and Central High School, culminating in a High School Diploma.
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