Tech Live Connect (TLC) is amongst the fastest growing global technical support companies led by a team that has serviced more than 3,000,000 satisfied customers worldwide. Through a decade of strong industry experience, TLC’s commitment to quality has delivered outstanding technical support service all over the verticals.

With a resolution rate of over 95%, TLC’s live experts are quick & effective in providing technical support services for not only PC’s and Macs but also for smart phones, tablets and peripherals.

'Customer Delight’ is a service mantra by which all of TLC’s live experts strive to operate, as supported by our ‘no questions asked’ money-back guarantee. TLC’s message is clear and simple: we fix your PC, or you don’t pay. Give your PC some TLC today, and unleash your computer’s true potential.

IT Services

Technology

Tech Live Connect

Brian Cotter

Sachin Taneja

Akhil Tyagi

Asha Khan

The Sales and Marketing team at Tech Live Connect (TLC) is responsible for driving revenue growth and expanding the customer base. They achieve this through strategic marketing initiatives, effective sales strategies, and fostering relationships with potential and existing clients. Their goal is to communicate the value of TLC’s technical support services, ensuring 'Customer Delight' through every interaction and promoting TLC’s commitment to quality and service excellence.

Sales and Marketing

This department manages the sourcing of goods and services as well as employee relations and organizational development.

Procurement and Human Resources

This department manages and supports service desk activities and operations.

Service Desk Operations

The Support and Technical Team at Tech Live Connect is responsible for delivering high-quality technical assistance to customers across various devices, including PCs, Macs, smartphones, tablets, and peripherals. The team comprises Subject Matter Experts, Technicians, and multilingual support technicians who collectively resolve technical issues efficiently and effectively. Their mission is to ensure 'Customer Delight' by providing swift, expert solutions, reinforced by a no-questions-asked money-back guarantee.

Tech Live Connect

Org chart

Teams

Sales and Marketing

Procurement and Human Resources

Service Desk Operations

Support and Technical Team

Offices

Tech Live Connect

Org chart

Teams

Sales and Marketing

Procurement and Human Resources

Service Desk Operations

Support and Technical Team

Offices

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