Brad Moore is currently the Vice President of CCaaS AI & Automation at Tech Mahindra, focusing on helping enterprises across ANZ and APJ with contact centre modernization and delivering business outcomes. They have previously served as the Director of Solutions Consulting at 8x8 and held various leadership roles at Genesys | Interactive Intelligence, managing teams and driving cloud sales initiatives across the Asia Pacific region. With a strong background in customer experience transformation, Brad is dedicated to optimizing digital self-service and enhancing compliance in regulated environments.
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