Christopher Tan is a subject matter expert currently working as a Senior Technical Support Associate at Tech Mahindra Ltd., specializing in IT service management and ITIL tool application, including ServiceNow. Previously, Christopher held various engineering and quality control roles, including positions at Cryogas Tech Sdn. Bhd., Alpha Home Appliances Sdn Bhd, and METCAL TECHNOLOGIES (M) SDN BHD. Christopher pursued a Bachelor of Engineering (HONS) degree in Mechanical Engineering from both the University of Sunderland in London and SEGi University & Colleges, and completed a foundation degree in Engineering Science at Sunway College. Always eager to leverage prior experience for organizational improvement, Christopher aims to continue growing in the ITSM industry.
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