Deepak Chand is a customer success and delivery head specializing in ServiceNow and Enterprise Service Management (ESM) solutions, with over 20 years of experience in the field. They previously held roles including Principal Consultant at Infosys Technologies Ltd, where they managed technical solutions and client relationships for observability and AIOps products. As an Industry Principal at Infosys, they led program strategy and drove collaboration with technology partners. Currently, Deepak serves as the Customer Delivery Head for ServiceNow at Tech Mahindra and is pursuing a Bachelor of Engineering from Savitribai Phule Pune University.
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