Edwin Paul

Edwin Paul is a seasoned professional with extensive experience in business development and operations management, currently serving as Vice President for Retail, CPG, Travel, Logistics, and Hospitality at Tech Mahindra since January 2016. With a strong focus on leveraging AI-enabled automation strategies to enhance productivity and align client solutions with business objectives, Edwin is recognized as a trusted advisor dedicated to client success and business innovation. Prior roles include Site Head and Service Delivery Leader at vCustomer, where Edwin managed multiple delivery centers and client relationships, implementing global strategies for profitability and service excellence. Edwin holds a Bachelor of Commerce degree from Delhi University.