Mark Hebert has extensive experience in the field of technical support and service across various companies. Beginning as a Field Service Technician at JWP from January 1985 to January 1990, Mark provided pre-sales support and warranty services while servicing major accounts such as UTC and Aetna. Mark advanced to Field Service Manager at VANSTAR/COMPUTERLAND from January 1990 to March 1998, overseeing a team of over 15 technicians and handling complex repairs for desktops, laptops, servers, and printers. Currently, Mark serves as a Collaboration Specialist and End User Computing expert at Tech Mahindra since March 1998, supporting more than 300 manufacturing and office end users through in-person and remote assistance. Mark holds a degree in Electronics from Technical Careers Institute, attended from 1983 to 1984.
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