Poonam Devi is a seasoned senior engineering leader with extensive experience in Salesforce administration and optimization, currently serving as a Technical Lead at Tech Mahindra. Previously, they held senior roles at Persistent Systems and Proadpt, where they managed customer service initiatives and WiFi connectivity for key US clients. Poonam has a solid academic background with a Bachelor of Technology in Information Technology and holds multiple Salesforce certifications, including Scrum Master and Salesforce Vlocity. Recognized for their impact, they have been awarded the Impact Award and Ace Award E-certificate. Their strong communication skills enable effective collaboration with both technical and non-technical stakeholders.
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