Ram Gopal is an Associate Partner at Tech Mahindra, where they currently contribute to significant digital transformation projects for major European telecom companies. With over 26 years of experience in customer experience (CX) management and customer life cycle management (CLM), Ram has held various roles, including Principal Business Consultant at SJ AGIMPEX and Head of Customer Care at Tata Docomo Business Services. They began their career as a Customer Care Team Lead at Aircel Limited and have consistently focused on enhancing customer relationships and business process management throughout their professional journey. Ram holds a Bachelor of Commerce degree from Madurai Kamaraj University.
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