Rob Adam is a skilled Service Desk Analyst currently employed at Tech Mahindra since June 2022, with prior experience in similar roles at Asahi Grolsch and NHS England. Rob's extensive career includes positions such as Senior Service Desk Support at Marsh & McLennan Companies, where responsibilities involved IT support for colleagues during the onset of the COVID-19 pandemic. Other roles include Customer Service Advisor at Return on Investment Ltd, Customer Advisor at Concentrix, and Support Consultant at AirWatch, among others. Rob holds multiple diplomas and certifications in IT, including an Apple Product Professional diploma and an MCSE certificate, reflecting a solid educational background in technology and support services.
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