Sumit Bhalla is a Strategic Delivery Specialist with over 22 years of progressive leadership in Operations Delivery. They have a proven track record in customer experience, client relationship management, and managing high-growth situations. Sumit has held key positions at Fareportal India Pvt Ltd, vCustomer, John Keells BPO Solutions, and Tech Mahindra, demonstrating strong skills in service delivery management, employee engagement, and budget management. Currently, as an Associate Delivery Head at Tech Mahindra, Sumit continues to excel in orchestrating employee initiatives that enhance overall organizational efficiency and satisfaction.
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