Vikram Pal

Vikram Pal is a Technical Team Lead at Tech Mahindra with over 8 years of experience in IT Service Management. Previously, they served as a Team Lead at Infosys, where they led a team of over 15 representatives, overseeing daily technical operations and monitoring performance metrics. Prior to that, Vikram worked as a Technical Support Analyst at Wipro Limited and as a Business Analyst at Viraj Facilities & Management. They hold an MBA in Marketing from Vishwakarma Institute of Technology and are currently pursuing further education at AISSMS Institute of Management and Jai Hind.