Hieu D. is a UX writer with over five years of experience in Digital & Communications, specializing in Content and Project Management across various domains including Consumer Electronics and E-Commerce. Hieu transitioned to UX writing in 2021 out of a curiosity to explore user behavior and improve product interactions. Currently, they serve as a Senior UX Writer at Techcombank while previously holding roles at Sendo.vn and leading projects as a Community Team Lead at TIKI Corporation. Hieu holds a Bachelor of Business Administration in Marketing from the International University - Vietnam National University.
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