Floriane Gallay

Floriane Gallay is a seasoned professional with extensive experience in health information technology and support services. Currently serving as Coordinatrice de Solutions Métiers at IMAD - institution genevoise de maintien à domicile, Floriane manages functional and technical incidents related to the MedLink health application. Prior experience includes roles as Ingénieur support at TechFirm Group, specializing in incident management, and Ingénieur test et validation at Infotel, where responsibilities encompassed manual testing and project tracking using Agile methodology. Additionally, Floriane has held positions as Ingénieur santé at Beitech, where implementation and training for health applications were key, and as Ingénieur support at Aptus, providing functional support for secure online payment services. Earlier experience includes R&D and ergonomic design at Orange, focusing on telemedicine services. Floriane holds an engineering degree in Information Technology for Health from Polytech Grenoble and a Master's in Ergonomics from Université Paris Cité.