Puli Nihal Reddy is a certified ITIL professional currently serving as the Lead in Major Incident and Problem Management at TechMojo Solutions Private Limited. With over six years of experience, Puli has held positions at Wipro Limited, Cloud4C Services, and Infosys, demonstrating expertise in incident resolution, root cause analysis, and problem management across various domains. Puli has successfully managed major incidents for clients like 3M, Change Health Care, and Intel Corporation, ensuring compliance with service level agreements and promoting operational excellence. Puli holds a strong educational background, having completed secondary and higher secondary education with top marks in mathematics and sciences.
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