Laurent BOUTET

Laurent BOUTET is a seasoned professional with extensive experience in customer service and technical roles, currently serving as the Aftersales Service Director at Technogym since June 2024. Previously, Laurent held various positions at Applied Materials, where initial experiences as a Field Service Engineer led to roles as a Maintenance Team Leader and Etch Expert, emphasizing performance improvements in the semiconductor industry. At Synerlink SA, Laurent advanced from Project Leader to Director of Customer Service, focusing on aftermarket strategies to enhance customer experience and drive growth. Additionally, Laurent has played key roles in field service management and spare parts sales, including leadership at ARCIL and initiatives to optimize operations and service quality. Recent endeavors include collaboration with Team for the Planet and a position as Area Sales Manager at Spare Parts 3D, aimed at enhancing customer experience through digitalization of spare parts inventory. Laurent holds an engineering degree in Physics from Polytech Clermont and is furthering education with a focus on climate strategy and decarbonization at EcoLearn.