Ted Gaughan

Ted Gaughan serves as the Practice Lead at TechnoLava since February 2015, specializing in IT Service Management and Program/Project Management. With a history of positions including Sr. Consultant at DEXISIVE, Inc. and ITSM Program Manager at SMS Data Products Group, Ted has extensive expertise in ITSM and project management. Additionally, Ted has contributed to education as a PM and ITIL Instructor at Global Knowledge Training. Ted's professional qualifications are complemented by academic achievements including a BS in Business Administration from the University of Maryland Global Campus, an MBA in Project Management from Aspen University, and a Master’s in Management & Supervision from Central Michigan University.