Reza Dini is currently the Head of Contact Center at Technolife, where their focus is on optimizing operational costs and enhancing customer experience through data-driven decision-making and innovative projects like the "pay-per-call" initiative. They previously served as a Customer Service Specialist at Digikala.com and as a Contact Center Supervisor at Timcheh.com. Reza also held a brief role as an Online Chat & Social Support Supervisor at Lendo. They earned a Bachelor's degree in Psychology from Payame Noor University.
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