Robin Thomas

Robin Thomas is an R&D Incident Manager at TechnologyOne Australia with a strong background in IT Infrastructure and Service Management. Currently, Robin works as a Service Delivery Manager for the UK and Ireland at Kyndryl India and has previously held positions as Major Incident Manager and Incident Manager. With a Master's degree in Psychology from Bharathiar University, Robin combines technical expertise with a customer-focused approach, emphasizing ITIL best practices in service delivery. Robin's professional journey includes experience at Accenture and Convergys, further developing skills in incident management and technical support.